Sell Process

The selling process of Particl Marketplace gives you more privacy, security, and censorship resistance than any other online marketplace. It is entirely free to use except for the tiny sub-cent transaction fees usually associated with cryptocurrency transactions. The price to pay for these previously impossible benefits is that you are required to do things a bit differently than what you are used to.

Rest assured, it’s not complicated at all. Just follow this quick user guide, and you’ll be up to speed in no time!

Publish Items

Attention

To put an item for sale on Particl Marketplace, you need to have PART coins in your Public (default) or Anon balance so that you can pay for the listing fees (data consumption on the network). Funds in your Anon balance are also required to make security deposits into the escrow contracts. Those security deposits are equal to the item’s value purchased by a buyer and become due when you accept a buyer’s bid.

Hint

Wallet Unlocking

To receive orders or to complete order steps, your Particl Desktop client needs to be unlocked. You will not receive any order or get notifications on the progress of active orders if you keep your wallet locked. For this reason, make sure the padlock icon at the top-right corner of the status bar is unlocked.

To make a sale on Particl, you need to first put items up for sale. There are many ways to create listings on Particl. The right way for you depends on your requirements.

Publish a Single Item

If you only want to list a single item, then simply follow these steps.

Create a listing template

  1. Open Market -> SELL -> Inventory & Products followed by the New button.

  2. Fill up all the text boxes with the information on your listing and upload an (or multiple) image of your product or service.

If you want to publish now

  1. Click on Publish right away tile to select which market you want to publish your listing and set the correct category for your item accordingly.

  2. Click on the Save and Publish button and choose the duration time for the item’s listing.

  3. Click on Publish Listing.

Hint

After one (1) blockchain confirmation (approximately 2 minutes), your listing will be live on the previously selected market(s).

If you want to publish it later

Instead of publishing your listing immediately, you can save its template for later. When creating your listing template, instead of clicking on Save and Publish, you can click on the Save button to save your listing template and publish it later instead of right now.

  1. Open Market -> SELL -> Inventory & Products, locate your saved listing, and click on its tile to expand the details. Its status will show as Listing unpublished.

  2. You can still edit the listing by clicking on the Edit button or publish it by clicking the Publish icon (rocket).

  3. You can also publish your listing in other community markets or storefronts by clicking on the green Clone Product to Market button and selecting which market (and category) you want to add your listing template to.

  4. Choose the amount of time you want your listing to show up on the new market and click on Publish Listing.

Hint

After one (1) blockchain confirmation (approximately 2 minutes) your listing will be live on the previously selected market(s).

If you want to publish on multiple markets

You can also publish your listing on multiple community markets and storefronts. This option is only available if you have joined additional markets with publishing rights.

  1. Open Market -> SELL -> Inventory & Products, locate the listing you want to publish on other community markets, and click on its tile to expand the details.

  2. Click on the green Clone Product to Market button and select which market (and category) you want to add your listing template to.

  3. Choose the amount of time you want your listing to show up on the new market and click on Publish Listing.

Hint

After one (1) blockchain confirmation (approximately 2 minutes), your listing will be live on the previously selected market(s). From this moment, a new market will be connected to your listing template. Repeat these steps for all community markets you want to publish your listing on.

Publish Multiple Items at Once

If you are selling multiple items, then you may want to create a CSV inventory file and list all of your products at once. This will save you the time of listing each item one-by-one.

Publishing multiple listings at once is separated into two steps: (1) creating listing templates and (2) publishing them.

Create listing templates

The first step of the process is to import your inventory into Particl Desktop using a CSV file and create a listing template for each item.

  1. Open Market -> SELL -> Inventory & Products followed by a click on the Import button.

  2. To process your inventory, import your CSV file by clicking on the Choose file button of the IMPORT FROM CSV FILE section and click on the Process CSV import button.

  3. One listing template per item will be created. Review each template and, if needed, click on their tiles to expand and edit their details.

  4. Click Import & Save to create your listing templates.

Tip

You can download a .csv template file from the Market -> SELL -> Inventory & Products -> Import section after selecting CSV file as source.

(Re)Publish your listing templates

The second step of the process is to publish the listing templates you’ve just created.

  1. Open Market -> SELL -> Inventory & Products followed by a click on the Batch (Re)publish… button.

  2. Click PUBLISH TO to select on which markets you want to publish your listings.

  3. Click PUBLISH DURATION to select for how long you want your listings to be available.

  4. Click their Publish checkboxes or hit Select all in the SELECT… dropdown menu to individually choose the items you want to publish.

  5. Click on Publish selected products and wait for Particl Desktop to publish your listings. A progress bar at the bottom of the screen indicates the progress.

Accept an Order

Attention

For your Particl Desktop client to receive any bid from buyers, it must be online and unlocked. New orders won’t show up in your Orders or Overview until you unlock your wallet. To do so, click on the padlock icon in the status icons bar at the top right corner.

When a buyer wants to buy something you’re selling, they’ll first make an order request that you need to accept. Accepting an order indicates to your buyer that you are willing to process his order.

  1. Open Market -> SELL -> Orders and check the Orders requiring attention checkbox to only see orders that require your attention or filter them by status.

  2. Look for any new order marked as REQUESTING.

  3. Click on the order’s tile to expand its details and accept it by clicking on the Accept order request button.

Make the Security Deposit

Once you accept your buyer’s order, they will be required to send their payment as well as a security deposit (equal to the cost of the item + shipping) into a two-party escrow smart-contract. Once that happens, you will be required to also send a security deposit that matches the one of your buyer.

  1. Open Market -> SELL -> Orders and check Orders requiring attention to only see orders that require your attention or filter them by status.

  2. Look for any order marked as ESCROW, click on the order’s tile to expand its details, and make your security deposit by clicking on the Complete escrow button.

  3. In the window that appears, you can leave your buyer a note. This is optional. Confirm your security deposit by clicking on the Confirm & Fund.

Package and Shipping an Order

After making your security deposit into the two-party escrow contract, you will need to process and ship your buyer’s order.

  1. Package and ship out your item.

  2. Open Market -> SELL -> Orders and check Orders requiring attention to only see orders that require your attention or filter them by status.

  3. Look for any order marked as PACKAGING, click on the tile to expand its details, add a package tracking number if needed, and click on the Mark as shipped button.

  4. In the window that appears, you can send your buyer a tracking number. This is optional and can be used to send over other types of data as well (i.e., download link). Confirm the order as shipped by clicking on Yes, Order is shipped.

Receive and Verifying Payment

Once your package is shipped, keep an eye out for your payment. Once your buyer receives their order and marks the transaction as complete, you will receive your security deposit back as well as the full payment for the order, at no fee.

  1. Open Market -> SELL -> Orders and check Orders requiring attention to only see orders that require your attention or filter them by status.

  2. Check COMPLETED to only see orders that have been completed, click on the order’s tile to expand its details and see the date and time it was completed.


See also

Other sources for useful or more in-depth information:

Vendor’s Frequently Asked Questions

How can I edit or delete a listing after it has been published?

Due to the current stage of development of the Particl Marketplace (Beta), it is currently not possible. If you want to change the description or image of an item, please publish a new listing.

This functionality will be added at a later stage during the Beta phase of development. To know what next features are planned for the marketplace, refer to Particl’s development roadmap.

How can I manage my inventory quantities?

Due to the current stage of development of the Particl Marketplace (Beta), it is currently not possible. This is, however, one of the next functionality that is going to be added to the marketplace. It will allow you to manage quantities for your products and various other variants such as sizes, colors, fabrics, etc.

To know what next features are planned for the marketplace, refer to Particl’s development roadmap.

How can I offer item options such as size, color, and other variants?

Due to the current stage of development of the Particl Marketplace (Beta), it is currently not possible. This is, however, one of the next functionality that is going to be added to the marketplace. It will allow you to manage quantities for your products and various other attributes such as sizes, colors, fabrics, etc.

To know what next features are planned for the marketplace, refer to Particl’s development roadmap.

For how long do listings stay on the marketplace?

That’s all up to you! The expiry time for listings on the marketplace depends on the listing fee you pay. When publishing one or multiple listings, the Particl Desktop client will prompt you to select the number of days you want your listings to be published. Simply choose the number of days you prefer from the dropdown menu, and you’re all set!

How can I republish listings after they’ve expired?

Go to the Inventory & Products tab of the SELL page and find the template of the listing you want to republish. Click on it to display more options and click on the publishing icon (rocket) next to the market(s) or storefront(s) you want to publish your listing in. You can publish the same listing in many different markets.

Alternatively, you can instead click on the Batch (Re)publish… button on the same page to open up the publishing tool. On there, you can publish multiple listings at once on any market or storefront you have publishing rights.

How can I reply to a question left on one of my listings?

Go to your marketplace Overview page and look for the New questions and New answers tiles. Clicking on them will bring you to the right page and show you all outstanding questions and replies.

Why does my product show up in “Reported listings”, and what does this mean?

If one of your listings shows up in the Reported listings section, it means at least one person has flagged it as inappropriate. If enough people do the same, it will be taken off the marketplace entirely. If your listing shows up in the reported listings section but still shows up on the marketplace, it means that not enough people have voted to delete it.

Want to know more about Particl’s marketplace moderation system? Head over to the Marketplace Moderation Explained in-depth guide!

Why are listing fees different between different items?

Listing fees are determined by two dynamic factors — the expiry time of the listing and its size (measured in kb). If you publish your listing for a long time, or if it contains many pictures and a large description, it will be more expensive to list than a smaller listing in comparison.

Vendor’s Frequently Asked Questions Regarding Sell Orders

What does each order status mean?

  • BIDDING: A buyer has made a bid on an item and is now waiting for you to accept it.

  • ACCEPTED: You have accepted a bid on an item and are now waiting for the buyer to confirm payment and lock their funds (payment + security deposit) in escrow.

  • ESCROW: The buyer has locked their funds in escrow and is now waiting for you to lock your security deposit as well.

  • PACKAGING: The buyer is now waiting for you to package the order and ship it.

  • SHIPPING: You have marked the item as shipped and are now waiting for the buyer to receive and confirm the delivery.

  • COMPLETE: The item has been confirmed to be received by the buyer. There are no more required actions in this transaction, and you’ve received both the payment for the order and your security deposit back.

Why am I not receiving any new buy orders?

If your Particl Desktop client is protected by a password (encrypted), you need to unlock it with your password so that it can pick up new orders from the Particl network. If you keep your client locked, you won’t receive any new orders, and you will not get any update on other ongoing orders.

How can I send a tracking number or note to my customer?

Once you mark an order as SHIPPED (Package and Shipping an Order), your Particl Desktop client will prompt you to enter a tracking number or note to your customer. It’s an entirely optional step, but it helps your customers keep track of their order(s).

A complete messaging system will be added during the Beta phase of development. To know what next features are planned for the marketplace, refer to Particl’s development roadmap.

How can I manage refunds and returns through the marketplace?

Due to the current stage of development of the Particl Marketplace (Beta), this feature is currently not supported. Direct messaging and a resolution center will be added at a later time during the Beta phase of development. To know what next features are planned for the marketplace, refer to Particl’s development roadmap.

How can I directly contact a customer?

Due to the current stage of development of the Particl Marketplace (Beta), directly messaging a customer is not yet supported. You can, however, send a tracking number or note to your customer as part of the marketplace’s transaction flow.

A complete messaging system will be added at a later time during the Beta phase of development. To know what next features are planned for the marketplace, refer to Particl’s development roadmap.

How can I cancel an order?

Due to the current stage of development of the Particl Marketplace (Beta), it’s currently not possible to cancel an order once you have fully locked your security deposit in escrow.

Direct messaging and escrow management/negotiations will be added later during the Beta phase of development. This will let you communicate with your buyer and cancel, update, or resolve orders.

To know what next features are planned for the marketplace, refer to Particl’s development roadmap.